Terms and Conditions

Last Updated:

Introduction

Welcome to Glitzaroo. These Terms and Conditions govern your use of our website, services, and any related content or functionality offered by Glitzaroo ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Definitions

  • "Services" refers to classes, workshops, events, membership programs, and any other offerings provided by Glitzaroo.
  • "User," "You," "Your" refers to any individual who accesses or uses our website or services.
  • "Content" refers to text, images, videos, audio, and other materials that may appear on our website or are provided as part of our services.

Account Registration

To access certain features of our services, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Membership and Subscription Terms

Membership Plans

We offer various membership plans with different benefits and pricing. Details of these plans are available on our website. We reserve the right to modify, add, or remove membership plans at any time.

Billing and Payment

By subscribing to a membership plan, you authorize us to charge the payment method you provide on a recurring basis until your membership is terminated. Payments are non-refundable except as expressly provided in these Terms. If we are unable to charge your payment method, we may suspend or terminate your membership.

Cancellation and Refunds

You may cancel your membership at any time by logging into your account or contacting us. Cancellations take effect at the end of your current billing period. We do not provide refunds for partial membership periods. For class cancellations, please refer to our Class Booking and Cancellation Policy below.

Class Booking and Cancellation Policy

Class bookings can be made through our website, mobile app, or in person. To cancel a class booking, you must do so at least 12 hours before the scheduled class time to avoid being charged for the class (for pay-per-class users) or having the class deducted from your monthly allowance (for members).

We reserve the right to cancel or reschedule classes due to instructor illness, low attendance, or other unforeseen circumstances. In such cases, we will notify you as soon as possible and either offer a full refund or the option to book another class.

Health and Safety

You acknowledge that participating in physical activities such as yoga, pilates, meditation, and tai chi involves inherent risks. By using our services, you represent that you are in good physical condition and have no medical reason or impairment that might prevent you from safely participating in our activities.

You agree to follow all safety instructions provided by our instructors and staff. If you have any health concerns, please consult with a healthcare professional before participating in our classes or events.

Code of Conduct

We strive to create a welcoming, respectful, and safe environment for all users. When using our services, you agree to:

  • Treat all staff, instructors, and other users with respect
  • Arrive on time for classes and events
  • Use equipment and facilities properly and with care
  • Maintain personal hygiene
  • Follow any additional rules or guidelines communicated by our staff or instructors

We reserve the right to refuse service, terminate memberships, or remove individuals from our premises for inappropriate behavior, including but not limited to harassment, discrimination, or disruptive conduct.

Intellectual Property

All content on our website, including text, graphics, logos, images, audio, video, and software, is the property of Glitzaroo or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may access and view content for personal, non-commercial use only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent, except as expressly provided in these Terms.

User-Generated Content

By submitting reviews, comments, feedback, or other content to our website or social media platforms, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that the use of your content does not violate these Terms or any applicable laws.

Limitation of Liability

To the maximum extent permitted by law, Glitzaroo and its directors, employees, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using our services during the twelve (12) months prior to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Glitzaroo and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or your use of the services shall be exclusively brought in the courts located in Sydney, New South Wales, Australia.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us at: